Sometimes there are issues that arise with your VMware environment that require advanced troubleshooting from VMware Technical Support. Sending them your VMware logs preemptively or upon request is a great way to get to the bottom of an issue.
To get those logs, just do the following.
– Open vSphere (vCenter)
– Click File – Export – Export System Logs
– Select all System Logs
– Choose a location to Download Them
– And Watch the Progress of the Download
It may take awhile to gather and export all the logs, but once finished, you can FTP the logs to VMware Support for further analysis!
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